Improving School Safety with Advanced Intercom Communication Systems

Discover the benefits of modern intercom communication systems for schools and how they contribute to effective emergency response and daily operations.

Recent trends have indicated a growing emphasis on enhancing security in school settings, especially for the safety of students, teachers, and staff within these facilities. A wide array of efficient security solutions can be utilized, whether for single buildings or large school districts with multiple campuses.

These solutions can be adapted across several types of school campuses, which often differ in size and scale depending on the level of education, including but not limited to primary schools, junior high schools, high schools, colleges, and universities. Further, these solutions are readily accessible to schools worldwide, making it beneficial for them to consider implementation despite their geographical location.

The initial consideration that should be made concerns physical infrastructure, wherein selecting durable materials like steel or solid-core wood for front doors is of primary importance. If replacing glass front doors is not possible, schools should consider reinforcing them with stainless steel security screens or security film, as this will help prevent or delay unwanted outsiders’ entry. Additionally, schools can benefit from outfitting front entrances with a vestibule or mantrap , which acts as an extra space between the front door and the school interior. Doing so effectively provides a secondary layer of physical protection in an emergency.

Aside from bolstering physical infrastructure, schools should install security solutions and related peripherals at entry points. A wide variety of security solutions can be utilized at entry points (e.g., an intercom system, surveillance cameras, visitor management systems).

The value of an effective intercom system for school entry points should not be understated, as it strengthens overall security and provides several advantages.

Schools can use an intercom system with clear audio and video capability to enable safe yet distant two-way communication with visitors at the front doors. This can be achieved by installing video door stations outside entry points that are frequently used, ultimately allowing campus personnel to determine visitors’ intent accurately. Meanwhile, an interior master station installed at a school’s security office enables staff to (1) accurately identify visitors via image and conversation and (2) remotely grant access and unlock doors by pushing a single button. In an emergency or conflict with incoming visitors, such a system will allow students and school staff to remain safe behind locked doors.

An intercom system for schools is also advantageous as the video feature allows for an eye-level, detailed view of visitors. This is especially useful when requiring visitors to show photo identification at door station cameras, allowing security staff to accurately record, analyze, and verify visitor identities.

Updating lock mechanisms at front doors is a significant consideration for security, as mechanical locks are no longer sufficient. Traditional locks present several security risks as they can be easily picked, and there is potential for keys to be lost, stolen, or copied.

Schools should instead install electromechanical locks with keypads or card/fob readers. A keyless access system such as electromechanical locks will only grant entry via personal identification numbers (PINs) or devices with authorized radio frequency identification (RFID) credentials. Electromechanical locks can be programmed to permit access based on a specific location, ensuring that employees and approved vendors can only enter through their designated doors.

In close relation, mandating standardized ID badges is another security measure that can improve safety as it indicates who belongs in the school. These ID badges can be differentiated depending on the user group, whether for students, teachers, or other relevant school staff. Employee ID badges can also double as access cards at entrances with electromechanical locks, providing quick entry and additional user convenience.

In any crisis, information and an effective school communication system are critical in keeping the campus safe, especially during natural disasters or unwanted intrusions by criminals. Here, audio intercom systems are the primary internal communication channel. This communication solution can promptly alert staff and students on what to do, initiate lock-down procedures, and facilitate room-to-room communication. When connected to a master station, office personnel can even monitor the specific location from which the audio intercom contact was initiated.

An audio intercom system as part of a school communication system can also bolster day-to-day operations. For instance, an intercom system can broadcast pre-planned announcements for important events or even be programmed to trigger bell schedules at regular intervals. Other uses include internal coordination between administrative offices and classroom teachers, where sensitive information, such as student disciplinary action, can be discussed. A teacher can utilize handsets built into the monitor stations for additional privacy.

Even with enhanced security at entry points, it would still be prudent for schools to employ further measures and procedures meant strictly for emergencies. An audio intercom system can also be designated as a help point in this context. These stations can enable two-way communication between the user and relevant parties at the central and security offices, ensuring prompt response and aid from campus personnel.

In addition, panic buttons can also be used to notify security and first responders of an emergency. These emergencies range from student medical injuries to general safety concerns, where immediate response is critical to safety and well-being. Panic buttons can be hardwired at specific locations throughout the campus, or wireless pendant versions can also be provided to teachers and staff.